FAQs
Are your products safe for all skin types?
Yes—our products are dermatologically tested and formulated for a variety of skin types. We recommend checking ingredient lists if you have sensitivities.
Are your cosmetics cruelty-free?
We do not test on animals at any stage of production.
Do your products contain parabens or sulfates?
Most of our formulas are paraben-free and sulfate-free. Each product page includes a full ingredients list.
How can I find the right shade for my skin tone?
Use our shade-matching tool or visit our store for free expert support.
Can I return or exchange a product?
Yes—we offer a 30-day return and exchange policy on unused or gently used items.
Do you ship internationally?
We ship to most countries. Shipping fees and delivery times vary by location and are shown at checkout.
How long do your products last after opening?
Most products have a PAO (Period After Opening) symbol on the packaging indicating shelf life (e.g., 6M, 12M).
Are your products vegan?
Many of our products are vegan. Look for the vegan icon on the product description.
How can I track my order?
Once your order ships, you’ll receive an email with a tracking link.
Do you offer discounts or loyalty rewards?
Yes—sign up for our newsletter to receive exclusive offers and join our rewards program for points on every purchase.