Terms & Conditions

Welcome to Saim Lotus Thailand Ltd. These Terms & Conditions govern the use of our website and the purchase of products through our online store. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. General Terms

These Terms & Conditions apply to all users of the website, including but not limited to users who browse, make a purchase, or engage with any content. By using the website, you agree to comply with these terms, including any additional guidelines or rules applicable to specific services, features, or products.

2. Product Information

We strive to provide accurate product descriptions, prices, and availability on our website. However, we do not guarantee that all product information is complete or error-free. Prices and availability are subject to change without notice. We reserve the right to correct any inaccuracies in product details, including pricing or descriptions.

3. Orders and Payments

When you place an order through our website, you agree to provide accurate, current, and complete information. All orders are subject to acceptance and availability. We reserve the right to refuse or cancel orders for any reason, including pricing errors or limitations in stock.

Payment for orders can be made through our available payment methods, including credit cards and third-party payment processors. By providing payment information, you authorize us to charge the specified amount for your order.

4. Shipping and Delivery

We offer shipping to most locations within Thailand and internationally. Shipping times and costs may vary depending on your location. Once your order is shipped, you will receive a tracking number. Please note that delivery times are estimates and we are not responsible for delays caused by third-party carriers or customs.

5. Returns and Refunds

We offer a 30-day return policy for unused or defective products. If you are not satisfied with your purchase, please contact our customer service team at info@saimlotusthailandltd.com to initiate a return. Products must be returned in their original packaging and condition to be eligible for a refund or exchange.

6. Privacy and Data Protection

By using our website, you consent to the collection and use of your personal data as outlined in our Privacy Policy. We are committed to protecting your privacy and handling your personal information with care. For more details, please review our Privacy Policy here.

7. User Responsibilities

You are responsible for maintaining the confidentiality of your account details and any activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

8. Intellectual Property

All content on our website, including text, images, logos, and product designs, is the intellectual property of Saim Lotus Thailand Ltd and is protected by copyright laws. You may not use, reproduce, or distribute any of our content without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Saim Lotus Thailand Ltd is not liable for any damages, losses, or expenses arising from the use of our website or products. This includes direct, indirect, incidental, or consequential damages resulting from errors, omissions, or interruptions in service.

10. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without notice. Any changes will be posted on this page, and the updated date will be reflected at the top of the page. Your continued use of the website after changes have been made indicates your acceptance of the updated Terms & Conditions.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Thailand. Any disputes related to these terms shall be resolved in the courts of Thailand.

12. Contact Us

If you have any questions or concerns about these Terms & Conditions, please contact us at:
Saim Lotus Thailand Ltd
Email: info@saimlotusthailandltd.com
Phone: +974 33312118
Address: Samut Prakan Province, 10540, Thailand